HOA ManageSupport & onboarding
Live in days, not quarters
No implementation fee, no six-week deployment project. A volunteer board can set HOA Manage up between dinner and bedtime, and we help with the parts that are tedious.
What onboarding looks like
1. Association profile
Name, address, fiscal year, dues schedule and board seats. The setup wizard walks you through it in about ten minutes.
2. Import your data
Upload properties and owners from a spreadsheet or your previous platform. We map the columns with you on a call if you would like.
3. Documents and rules
Drop in CC&Rs, bylaws, budgets and rules. Set who can see each one — residents, board only, or management only.
4. Invite the board and owners
Send invitations by email. Owners get the resident portal and can install it to their phone home screen.
5. Go live
Turn on online dues, schedule your first meeting, and post your first announcement. Most small associations finish the same day.
How we support you afterwards
Email support
hello@hoamanage.org. First response within one business day on Starter, and within four business hours on Professional and above.
Priority support
Management Company plans get priority routing, a named onboarding contact and same-business-day responses.
Board training
A live walkthrough for your board covering dues, violations, meetings and documents. Included at no charge during onboarding.
Guides and resources
Step-by-step written guides for the workflows boards run most often, free and public.
Your association owns its data. You can export properties, owners, ledgers, documents and meeting records at any time, and we will help you do it even if you are leaving.